At SupaFitGrow, we strive to provide clarity and transparency in all aspects of our services. Please review our policies below to understand how we handle refunds, delivery, returns, and cancellations.
Refund Policy
SupaFitGrow does not offer refunds for any of our services. All sales are final.
Shipping/Delivery Policy
Our services are fully digital and delivered as follows:
- SaaS Products: Delivered within 48 hours of payment.
- Marketing/Digital Advertising Services: Delivered within 7-10 business days of agreement finalization.
- Delivery channels include email and Meta platforms. For any issues accessing purchased services, please contact us at hello@supaFitGrow.io.
Return Policy
SupaFitGrow does not accept returns for digital services. However:
- Store credit may be offered on a case-by-case basis.
- To request consideration for credit, please contact us at hello@supaFitGrow.io.
Cancellation Policy
Cancellations are subject to the terms outlined in the partnership contract or agreement at the time of commencement. Outside of these agreements:
- Cancellation Notice: A 30-day written cancellation notice is required.
- Process: To cancel, customers must:
- Contact their assigned account manager.
- Complete the required cancellation form.
- Participate in an offboarding call to ensure a smooth transition.
Note: No refunds are provided for canceled services.
Dispute Resolution Policy
For any disputes or concerns, customers must contact us in writing at hello@supaFitGrow.io with detailed information about the issue. Our team will work diligently to resolve disputes promptly and professionally.
We appreciate your business and are committed to providing the highest level of service. For any further questions or support, please reach out to hello@supaFitGrow.io.
